Privacy

Updated October 8, 2026

Controller and contact

contact@cordcutnorth.com or WhatsApp +1 613 902 8620

CordCutNorth LLC handles information provided in enquiries, orders and support conversations. Use the contacts above for questions about your information.

Information used

Your conversations may include your name or nickname, WhatsApp number, email address, country, device, app, chosen plan, payment reference and receipt, and issue description. We use this information to respond, prepare orders, confirm payment, activate and deliver access, and provide support.

Orders and payments

Pre-order enquiries and service delivery use the information needed for that commercial relationship. Payment information helps confirm your order. Payment methods and providers are specified before payment. The website has no form collecting card numbers. Hide card numbers, security codes, balances and unnecessary information in shared receipts.

WhatsApp, email and providers

Clicking a WhatsApp link takes you to a third-party service with its own privacy policy. Details provided there are not collected through a form on this website. Access details and guides are delivered in your conversation; email is used for delivery on request. Hosting and payment providers act in their respective roles.

Cookies and website operation

The current website does not include advertising or third-party analytics tools. WordPress may use cookies needed for administrator login. Connections to the hosting provider may generate technical information, including IP address, browser, time and requested pages. Videos are external links; opening them is subject to the chosen video website.

Retention and deletion

Trial conversations that do not result in a purchase are deleted after 24 hours. During an active subscription, we retain details needed to manage your account and subscription. After expiry or cancellation without renewal, account data is deleted after one week. Customer conversations are deleted when the service relationship ends, no later than that one-week period; receipts shared in those conversations follow their deletion.

These periods concern information we manage for your conversations and subscription. Deleting our copy does not erase copies held by you, WhatsApp, your email service or payment providers. Those services apply their own retention rules. Hosting technical logs are separate from customer conversations.

Requests about your information

Contact contact@cordcutnorth.com or WhatsApp +1 613 902 8620 to request access, correction or deletion, or ask about information use. Available rights and retention obligations depend on the law applicable to your situation. You may also contact the competent data protection authority. Avoid sending sensitive identity documents in an initial message.